If We Want Burnout-Proof Organizations, We Must Support the People Who Support Everyone Else
Across behavioral health, public health, homelessness services, recovery programs, and community-based care, frontline workers are carrying a level of emotional and structural strain that no training program ever prepared them for.
We talk often about burnout among clinicians, case managers, outreach workers, and direct service staff. But there’s a group we don’t talk about nearly enough: The supervisors who hold all of them.
